Rules and Roles in an Ever-Changing Game

CEO and Founder at Tramazing, former President of the Zig Ziglar Corporation, and former Executive Vice President of Sandler Corporate Training, Michael Norton has helped companies accelerate their growth by elevating their talent through learning and development programs. Michael has had the pleasure of working with world-class companies such as Siemens Healthcare, WebMD, 7-Up, Cardinal Health, Cemex, Boral, HPE, Indeed, Lonza, KONE, Evonik, Quest Software, Dell, Anixter, and many more. for 30+ years he has developed, written, delivered, reinforced, and sold sales and sales management training programs that deliver real ROI while fitting into a company's culture, processes, daily sales workflow, and budget.

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If the game itself isn’t changing, the rules often do. Sometimes, any change to the rules could make the game harder to play and challenging to follow. We see penalties assessed and wonder why. Or we see very clear infractions, with no penalty called.

There are the games, and then there is gamesmanship, and the difference between the two will often determine the outcome. Some of us love games, many referring to ourselves as “Gamers.” And then there are those who prefer some other type of entertainment or activity, the “non-Gamers.”

There are some games where the rules have remained hard and fast since the game was invented. And then there are those other games being played where the rules change every so often. In the interest of creating a better experience, the rules change so that the game becomes faster, more exciting, or more challenging, all to generate greater interest. The rules of the game may also change as technology advances. When this happens the powers that be try and level the playing field by changing the rules.

Although many of us have learned to gamify our work and our activities so that we can stay interested, stretch ourselves, and perform at a higher level, not everyone looks at life as a game. And with everything that is happening in the world right now, it is easy to understand why…

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