Hope and Encouragement, Love and Forgiveness

CEO and Founder at Tramazing, former President of the Zig Ziglar Corporation, and former Executive Vice President of Sandler Corporate Training, Michael Norton has helped companies accelerate their growth by elevating their talent through learning and development programs. Michael has had the pleasure of working with world-class companies such as Siemens Healthcare, WebMD, 7-Up, Cardinal Health, Cemex, Boral, HPE, Indeed, Lonza, KONE, Evonik, Quest Software, Dell, Anixter, and many more. for 30+ years he has developed, written, delivered, reinforced, and sold sales and sales management training programs that deliver real ROI while fitting into a company's culture, processes, daily sales workflow, and budget.

hope & encouragement

Recently I was asked about some of the best advice I have received over my career. As I considered my response, I thought about some of the great business minds and strategists who provided guidance. I paused for a moment before answering the question. I wanted to make sure that my answer would reflect how I chose to live my life.

The answer I gave was this,

“The best advice I have received is to provide hope and encouragement to all and to offer unconditional love and forgiveness to everyone.”

This was a business interview, and I could tell that the gentleman who asked the question was caught off guard. My instinct was right because he tried to clarify that his question was more about business advice and not personal advice.

Pausing one more time, I thought about the response I had provided, “Provide others with hope and encouragement and live with unconditional love and forgiveness.” There was a pause on his end, so I asked if I could clarify what I meant and why I believe it was still the best advice I had ever been given personally, professionally, and spiritually. His response came quickly, “Yes, please connect the dots for me...”

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