Decaffeinate and de-escalate

CEO and Founder at Tramazing, former President of the Zig Ziglar Corporation, and former Executive Vice President of Sandler Corporate Training, Michael Norton has helped companies accelerate their growth by elevating their talent through learning and development programs. Michael has had the pleasure of working with world-class companies such as Siemens Healthcare, WebMD, 7-Up, Cardinal Health, Cemex, Boral, HPE, Indeed, Lonza, KONE, Evonik, Quest Software, Dell, Anixter, and many more. for 30+ years he has developed, written, delivered, reinforced, and sold sales and sales management training programs that deliver real ROI while fitting into a company's culture, processes, daily sales workflow, and budget.

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On any given day I will usually have one or two cups of coffee in the morning. On those days where I have three or four, I feel a very palpable difference … I am wired. I also notice that I am a bit more anxious and a lot more impatient.

For me, I cannot drink coffee at night for this very reason. I would be up all night. We all respond differently to caffeine, some get wired like I do, and others can drink coffee all day without losing the ability to fall asleep at night.

As I look around at what is happening in our country and around the world, I feel like maybe, just maybe there are way too many over-caffeinated people out there. Violent crimes, verbal attacks, road rage, stadium brawls, random acts of violence and other assaults on humanity are occurring with greater frequency, and in some cases, an all-time high.

I am not a clinical expert, but anxiousness, fear, doubt and worry seem to be at an all-time high as well. It’s like we are going to our favorite coffee shop asking for a double shot of impatience with extra anxiety. Or we are making our own coffee at home, maybe the double espresso anger brew with some steamed “Hurray for me and the heck with you” creamer…

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